Dear Mr. Theme Park:
I recently read that SeaWorld is adding a hotel. I know many theme parks do this, but do you
think that SeaWorld is too late getting into the hotel business?
Allan
Dear Allan,
It is never too late to “cash in” on a growing trend. Thinking back to the early 1970s – it is interesting to note that when SeaWorld Orlando opened in
1973, it had a hotel. It was a Hyatt or Hilton as
I recall, and was located basically at the edge of its property. At that point in time, with Disney World only
two years old, there were not a lot of hotels in the area; however, there was
one very close to SeaWorld. It stuck out
like a very odd place for a hotel. Well,
that was forty years ago.
Had SeaWorld incorporated more hotels into its planning back
then, one has to imagine how important that incorporation could have impacted
their long-term bottom line. I for one
believe that more hotels in and on the surrounding adjacent property could have
helped feed the SeaWorld turnstiles from the beginning. We all know very well the enormous growth
that occurred in the Orlando hotel market.
Since 1970, with less than three thousand rooms in the area at that time,
Disney and other major hotel operators all stepped up their hotel construction
realizing the need to feed the Disney World properties. Yes, like any specific market, the hotel
industry in Orlando saw a downturn in hotel stays when the Arab boycott
protesting the USA’s support of Israel caused gas prices to double. And, overnight, this placed the country in a
recession that would last for years.
This definitely hurt the hotel market.
Allan, oh how times have changed. Today, for Disney as well as Universal,
hotels are the life’s blood of the Orlando market – constantly feeding the parks’
new and repeat visitors. I do believe
that had SeaWorld worked with a partner early on that they could have built an
important network feed of travelers to their park. Typically, when one hotel builds, it is
followed by others searching for market share.
Lowes Portofino Bay Hotel |
If you look at Universal, you can see what an important part
hotels on property have and will play in revenue generation, as well as keeping
guests on premises. Disney has been the
master at understanding that on-site hotels create more on-site spending during
a guest’s visit.
Today, even the regional park operators such as Cedar Fair
and Six Flags are researching and implementing ways to improve existing hotel
programs like the Hotel Breakers at Cedar Point, where they just spent $50 million on
refurbishments. This significantly
enhanced ancillary guest spend.
I am sure we will see Universal Studios Orlando plan new
mega hotel facilities on their just-acquired 475-acre property. The longer they can keep people on their
property, the more likely the odds for shorter stays at Disney.
Hotels are seeing a major resurgence at parks, and operators
are understanding their importance.
Having more rooms on property can have a significant impact on the
bottom line. If I were running SeaWorld,
hotel development with partners would be high on my agenda, even while working
out the other major issues that SeaWorld is reacting to at this point in time.
Hope this helps answer your question and thanks for asking!
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